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Shipping & Returns

 

Shipping Rates

 

We offer several shipping rate options (see chart below), and free standard shipping for all orders $100+ so fill up that shopping bag full of goodies!

Please keep in mind that your shipping rate is calculated off of your subtotal (total AFTER sale items have been reduced and coupon codes have been applied!) and does not include tax.

  

Shipping MethodEstimated Delivery TimePrice
*Standard Shipping Orders Over $100 3-5 business days FREE
*Standard Shipping Orders Under $100 3-5 business days $8.00
**2 Day Shipping 2 business days Coming Soon
**Next Day Shipping 1 business day Coming Soon

 

*We currently ship within the United States ONLY.

*Standard Shipping is available to all 50 states within the US including PO Boxes.

**For 2 Day Shipping and Next Day Shipping: Orders must be placed by 2PM EST to be shipped the same day. Orders placed after 2 PM EST will not ship until the next business day.

 Please note that estimated delivery times are based on business days which are considered Monday-Friday and do not include holidays.

 



Exchange & Returns Policy

We will glad accept returns postmarked within 14 days of the original purchase date.Whether you need a different size, color or item, we will gladly help you with an exchange or in store credit only. You may mail in the return or bring it in the store.

 

  • Returns must be received unworn, unwashed, and unaltered with original tags attached. Merchandise that is returned with make up on them is ineligible for return and WILL NOT be given an in store credit.
  • Gift cards, Tights, Socks and Jewelry items may not be returned or exchanged.
  • All Sale, Clearance, and Promotional items are FINAL SALE.

 

If an item is received damaged or is incorrectly shipped by us please contact us immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit. 

 

Customer is responsible for all shipping costs if seller is not at fault.

 

Please mail returns to:

Sydney’s Shoppe of Beauty

Attention: Returns

3810 Opelika Road

Phenix City, AL 36870

 

We suggest that you send items back using USPS,UPS, or FedEx along with a tracking number. We are not responsible for items lost while in transit to us.

Once we receive your return/exchange, it will be processed within 2-3 business days, at which you will receive a store credit.

Please note all arrival times are estimated and are not guaranteed.